Payment and refund
Payment and refund

1. PAYMENT BY BANK CARD AND REFUNDTo pay for a service or a product using a Bank card, click the "Pay" or "Place an order" button on the corresponding page of the site.Payment is made via the authorization server of the Bank's Processing center using Bank credit cards of the following payment systems:


  • VISA International

  • MasterCard World Wide

  • JCB


2. DESCRIPTION OF THE DATA TRANSFER PROCESS

For payment of the purchase, You will be redirected to the payment gateway to enter your card details. Please prepare your plastic card in advance. Connection to the payment gateway and transfer of information is carried out in secure mode using the SSL encryption protocol.If Your Bank supports the technology of secure online payments Verified By Visa or MasterCard Secure Code, you may also need to enter a special password to make a payment. You can check with the Bank that issued Your card how to get passwords for making online payments.The payment gateway site supports 128-bit encryption. The entered information will not be provided to third parties except in cases stipulated by the legislation of the Russian Federation. Bank card payments are made in strict accordance with the requirements of the Visa Int. and MasterCard Europe Sprl payment systems.



3. DESCRIPTION OF THE PAYMENT PROCESS

When paying for an order with a bank card, payment processing (including entering the card number) takes place on a secure page of the processing system, which has passed international certification. This means that your confidential data (card details, registration data, etc.) remain unknown to us. The processing of this data is completely protected. Our online store cannot receive personal and banking data and transfer them to third parties.When working with card data, the information security standard developed by the international payment systems Visa and MasterCard - PaymentCard Industry Data Security Standard (PCI DSS) is applied, which ensures secure processing of the card holder's bank card details. This data transmission technology guarantees the security of transactions with bank cards through the use of Secure Sockets Layer (SSL), Verified by Visa, Secure Code, and closed banking networks with the highest degree of protection.



4. ORDER CANELLATION AND REFUND

If you cancel a paid order (in part or in whole), you can return the entire amount to the card by writing us a free request letter by e-mail info@chessyes.online by providing your last name, first name, order number, amount and payment date in the email. Please note that the refund is made in accordance with the terms of the Offer Agreement.

Dear Clients, we inform you that when requesting a refund upon refusal to purchase, the refund is made exclusively to the same bank card with which the service was purchased.


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